Frequently Asked Questions


How does United Way address the needs of the community?

United Way supports the best programs that improve education, income and health right here in Northern Cameron County and Willacy County. We tackle complex social problems and their underlying causes by supporting local programs with records of success.

How do I know that service providers supported by United Way will use the funds responsibly?

Volunteers make investment decisions based on an organization’s fiscal responsibility, sound management, and the measurable results of specific programs. Oversight of continued adherence to sound fiscal policies and of program outcomes is part of the Community Impact Grant process.

Who makes the funding decisions?

A highly skilled and experienced committee of community volunteers selects our grantees. All of the service providers we’ve worked with are amazing organizations and address important needs in the community. But the application process is incredibly competitive and we only have so much money to work with.

Does a non-profit that was not selected for funding have the opportunity to receive funding in the future?

Absolutely. Feedback is provided to all agencies by the Strategy Panels and United Way Staff based on the evaluation of their program(s), enabling them to be more competitive going forward. We encourage agencies to apply for funding from United Way in subsequent years.

Does United Way provide direct service or have programs of its own?

Yes. We currently have 5 programs in partnership with local partners and volunteers that fill gaps in our 4 areas of focus–Education, Income, Health and Basic Needs.


Is my donation tax-deductible?


Why should I give directly to United Way instead of donating to a specific service provider?

Funds given directly to United Way help support local individuals and families in the community. Instead of just funding one organization, gifts made directly to United Way of Northern Cameron County are distributed through our local Non-Profit partnerships and other local programs which support the most effective local programs with the broadest impact in the areas of education, health, income and financial stability.

Does my donation go to service providers all over the country?

No. United Way organizations are independently incorporated and led by local volunteers. So, your investment in United Way of Northern Cameron County goes to help residents in Northern Cameron County and Willacy County.

Who oversees the finances of United Way?

Our operating budget is audited by an independent accounting firm and carefully reviewed by volunteers who serve on the United Way Finance Committee and United Way Board of Directors.

I heard (something negative) about another United Way.

While we can’t speak for any of the other 1,300 separately-incorporated United Way organizations, I can tell you that United Way of Northern Cameron County is entirely autonomous.

How do I get a tax receipt for my donation?

Tax Receipts are available upon request.

Electronic Payments

For any donation made through the United Way website or other online donation methods a receipt is generated at the time of the transaction. This receipt should be used for tax purposes. In the event the donor does not have a record of this receipt, please make a request by Contacting Us.


Donor Privacy Policy

The United Way of Northern Cameron County respects the privacy of our donors. Under no circumstances will names, contact information, or any other data related to donors be sold, lent or traded to any organization for any reason.

Personal information entrusted to the United Way of Northern Cameron County will not be communicated outside of the organization, including to any agencies/community partners to which the donor makes a designated gift, unless specifically authorized by the donors.

Donor information, including but not limited to contact information, name of employer, and giving history, is collected and maintained for internal purposes only. United Way of Northern Cameron County retains such personal information only as long as necessary for the purposes of this policy and to comply with federal and state record retention requirements. It is important to note that any donor records containing transactions (pledges or payments) must be retained in compliance with Internal Revenue Service regulations.

Leadership donors ($500 or more annually) are given the option to have their names listed in our annual campaign materials. Donors who indicate to us that they wish to remain anonymous are not listed on any materials.

Questions regarding our privacy and confidentiality policies, or the security of personal information processed by United Way of Northern Cameron County should be directed to:

Executive Director
United Way of Northern Cameron County
320 E. Harrison
Harlingen, TX 78550

Our Commitment to Our Donors

We will not sell, share or trade our donor’s names or personal information with any other entity, nor send mailings to our donors on behalf of other organizations. This policy applies to all information received by United Way of Northern Cameron County, ether online and offline, on any platform or source as well as any electronic, written, or oral communications.


 Conflict of Interest:

The members, officers, trustees, committee members, employees, staff and persons served by this corporation shall not engage in organizations or business affairs which would be viewed as a conflict of interest while serving the United Way of Northern Cameron County. This prohibits such acts as lobbying to influence legislation, circulating propaganda, and payment of commissions, kickbacks, finder fees, overrides, or acts for personal gain clearly proving to be a conflict of interest.

 Diversity Policy:

The members, officers, trustees, committee members, employees and persons served by this corporation shall be selected entirely on a nondiscriminatory basis with respect to age, sex, race, religion and national origin. United Way of Northern Cameron County is committed to fair employment practices and non-discrimination. The Board will regularly seek individuals, both male and female, from all ethnic groups without regard for race, creed, gender, religious belief, or socio-economic standing.

 Code of Ethics:

We recognize the responsibility to the community we serve. We value those relationships and believe that the United Way of Northern Cameron County and its representatives must act in ways that honor the trust our community has placed in us. Consequently, we will adhere to a Code of Ethics that is based on the core standards of integrity, accountability, confidentiality, diversity and respect.

  • Strive to meet the highest standard of performance, quality and service in working towards United Way of Northern Cameron County’s mission.
  • Ensure that all information, which is confidential, privileged or non-public, is not disclosed inappropriately.
  • Promote good stewardship of United Way of Northern Cameron County’s resources.
  • Avoid conflicts of interest, or even the appearance of a conflict of interest, which would tend to undermine the publics trust in the United Way of Northern Cameron County.
  • Treat people with dignity, respect, and compassion to foster a trusting work environment free of harassment, intimidation, and unlawful discrimination.
Conflict of Interest Policy

The standard behavior at the United Way of Northern Cameron County is that all staff, volunteers, and board members scrupulously avoid conflicts of interest between the interests of the United Way on one hand, and personal, professional, and business interests on the other. This includes avoiding potential and actual conflicts of interest, as well as perceptions of conflicts of interest.

I understand that the purposes of this policy are to protect the integrity of the United Way of Northern Cameron County’s decision-making process, to enable our constituencies to have confidence in our integrity, and to protect the integrity and reputations of volunteers, staff and board members.

In the course of meetings or activities, I will disclose any interest in a transaction or decision where I (including business or other nonprofit affiliations), my family and/or significant other, Employer, or close associates will receive a benefit or gain. After disclosure, I understand that I will be permitted to participate in the discussion, but will not be permitted to vote on the question, and I have the option to leave the room for the vote if I so desire.

I understand that this policy is meant to supplement good judgment, and I will respect its spirit as well as its wording.

Equal Opportunity Employer

United Way of Northern Cameron County

Our office environment is collaborative, compassionate, hard working and fun. We care deeply about our community, our donors, and each other. Our core values are leadership, partnership, responsiveness, integrity and good governance.

Equal Employment Opportunity (EEO)

United Way of Northern Cameron County is an equal opportunity employer in its policies, actions and goals in compliance with state, federal and local laws and regulations. It is the policy of UWNCC to grant equal opportunity to all qualified persons without regard to race, color, age, gender, sexual orientation, pregnancy, religion, disability, national origin or other legally recognized basis for illegal discrimination. It is the intent of UWNCC that equal opportunity be provided in employment, wages, promotion, benefits and all other privileges, terms and conditions of employment.

We have no open positions at this time.

Terms and Conditions

You agree that your use of the Website is subject to the following Terms and Conditions. These Terms and Conditions may be modified at any time and from time to time; the date of the most recent changes or revisions will appear on this page. Continued access to the Web site by you will constitute your acceptance of any changes or revisions to the Agreement. If you do not agree with the Terms and Conditions, please do not use this web site.

The materials contained on the website are provided by United Way of Northern Cameron County as a service to you for your use on an “as is, as available” basis. You acknowledge that you are using the web site at your own risk. United Way of Nothern Cameron County assumes no responsibility for error or omissions in these materials. United Way of Northern Cameron County makes no commitment to update the information contained herein. United Way of Northern Cameron County makes no, and expressly disclaims any and all, representations or warranties, express or implied, regarding the web site, including without limitation the accuracy, completeness, or reliability of text, graphics, links, products and services, and other items accessed from or via the web site, or that the web site will be uninterrupted, error-free, or free of viruses or other harmful components. No advice or information given by United Way of Northern Cameron County or any other party on the web site shall create any warranty or liability.


Current 990/Audit

You may request a copy of United Way Northern Cameron County’s 990 and/or annual audit by contacting (956) 423-5954.

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